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Originally from Ireland, I came to Australia in 2007 as a backpacker and like most backpackers fell in love with the Australian life style and knew it would become my home.
I started my financial career when I was in college as a trainee accountant. While working for that company I realised I had a massive interest in the area of home loans and wanted to work closer with the public with a more hands on approach. I moved to lending at that point where I worked for 7 years.
Looking to expand my career further and learn more about the industry, I moved to a sub-prime company where I worked as an underwriter. After a few years I became a team leader for the offers/valuation area.
Joining the Astute team is very exciting for me as we share the same passion for customer service, while understanding the importance of finding the prefect product for each person.
I look forward to my growth within Astute as I look forward to working with you closely.
debbie.fagan@astutefinancial.com.au
136 Mulgrave Road, Cairns, QLD 4870
debbie.fagan@astutefinancial.com.au
136 Mulgrave Road, Cairns, QLD 4870
We were recommended from friends to see Fei Chan to discuss buying investment property. He was very polite, friendly, sincere and honest. But most importantly, he has made it clearer for us on how to build our property portfolio for a better future. For that, I too highly recommend his service to others.
I had no understanding of how the insurance side of Astute worked. After my first visit with Peta I was blown away with how she explained everything to me. And what I didn’t understand she was happy to take the extra time to explain them again. I felt she was very thorough and when I left I was able to think about what suited my needs to make a decision on how I wanted to proceed. Thanks Peta for advice.
I found every time I rang the office with a query the phone was answered promptly. Gus and his team stayed in contact at all times either by email or phone just to make sure I had complete understanding of the forms I was signing and the procedures they were taking to finalise the loan. I was never left wondering what happens next.
Being newbies to town & the housing market, it was reassuring to have the guidance of Liam from Astute. We felt like one of his family by the extent of his efforts. His honesty, calming persona, knowledge & ability to explain the scary & unknown house buying process in our ‘speak’ was invaluable. Not to mention the fantastic custom home loan we have secured. I would highly recommend, and already have recommended, his services. Thank you again Liam and the Astute Team.
We have been using John since we bought our first house in 2008 and taken sound advice from him in all our finance dealing ever since; which has included, opening a business, building our second house and now purchasing an investment property. We trust the advice given to us and not understanding the finance world hugely rely on the knowledge given to us in making decisions. We thank Verena very much with her patience throughout each deal and her simple way of explaining the overwhelming fluff that the banks put on paper. Johns stickmen and drawings helped us immensely 🙂 We really feel like we have actually made some good friends when dealing with Astute.
First time we have used a mortgage broker and we will both recommend Billie.
All the staff at Astute are very professional and genuinely interested in making it easy – would be great to get this service everywhere I go 🙂
I give them two thumbs up! I always feel comfortable visiting the office because I know I’m in good hands!
Being self employed is always a bit of a struggle when it comes to home loans. The amazing team at Astute made this happen for us. Their down to earth yet professional approach is very reassuring. Excellent customer service and follow up throughout the process that made it less nerve racking. Call them or pop in, make the first step and I can gguaranteethey will do their best to make it possible. A big thank you to John, Damian and the amazing Shae- Shae who could teach a few things to hospitality people. Cannot thank you enough so I recommend you to everyone in need of a loan
